Sustaining and innovating video based services
in Higher Education in times of crisis

Two-day online conference   |   18–19 November 2020

Many thanks to the more than 200 people who registered to take part in our two day event on 18-19 November. With a participation rate of over 75%, the sessions on each day were very well attended and feedback has been really positive. We are currently carrying out an evaluation exercise to help us in our planning for events of this type in 2021. In the meantime, we are adding links to presentations, talks and other resources and plan to publish a report about the event in the coming weeks. Keep in touch about this and future events via our newsletter.

Day 1
Scaling up video-based services in Higher Education


Now that so many universities have moved much of their learning online, we wanted to share good practices, explore the challenges and practicalities of putting effective support services online and try to come up with a vision of what the impact of all this change will be on how we experience higher education in the coming years with a particular emphasis on video.


  • Getting the blend right – when to chose for synchronous live video and when not!
  • Supporting student well-being in online environments supported by video
  • Helping academics successfully chose and use engaging online video based formats
  • Policies for video based services that scale based on current demands and expectations

Day 2
Experiences and practice in using AR and VR in Higher Education


AR and VR - collectively often called XR - offer an amazing set of opportunities to Higher Education.  During our conference we examined how and why universities and other institutions are introducing extended reality. Not only is XR of growing interest as a means to support, enhance and extend learning, but researchers are increasingly involved in figuring out what are the unique affordances offered by XR in the learning sphere. In planning this conference, we were working closely with the initiative XR ERA: a community for extended reality for education and research in academia, initiated by MLA member the Centre for Innovation at Leiden University in the Netherlands.


  • Examples of XR based applications in different settings in higher education
  • Production practices and experiences – building skills and know-how
  • Tools and platforms – what works best in different settings
  • Responsible use of AR/VR in diverse applications
  • Collaboration models and knowledge sharing within the XR ERA Community

Conference Programme

On each day, the conference included:

  • Three presentation sessions mixing talks and discussions led by experienced practitioners and thought leaders
  • ‘Meet the speaker’ discussion sessions which are small break out opportunities to further the discussion started in presentations with our speakers
  • Activity based workshops where the onus is on participants involvement and creativity
  • Product and service discussions and demonstrations by our sponsors
  • Case studies and talks in small groups by experienced practitioners

Exhibition Area

Meet our sponsors

Thanks to our exhibitors and sponsoring members for their continued support.